FerdyHelp Guide

How to Enable Two-Factor Authentication for Facebook & Instagram

Meta requires two-factor authentication (2FA) to be enabled on your personal Facebook account before third-party apps like Ferdy can publish on your behalf. If you also use a Facebook Business Manager, 2FA must be enabled there too. Without it, your posts may fail even though the connection looks fine.

This only takes a few minutes and you only need to do it once per account.
1

Personal Facebook Account

This is the Facebook account you log in with personally — the one you use to manage your Pages.

  1. 1

    Go to Meta Accounts Centre → Password and Security (or open Facebook → Settings & Privacy → Settings → Accounts Centre → Password and Security).

  2. 2

    Click Two-factor authentication, then select the account you want to secure.

  3. 3

    Choose your preferred method — Authentication app (recommended) or Text message (SMS).

  4. 4

    Follow the on-screen prompts to complete setup.


2

Facebook Business Manager

If your Facebook Page is managed through a Business Manager, it has its own 2FA setting separate from your personal account. Even if your personal 2FA is on, you still need to enable it here.

Don't have a Business Manager? No worries — if you manage your Facebook Page directly from your personal account, you can skip this step. Personal 2FA (Step 1) is all you need.
  1. 1

    Go to Business Manager Security Center (or open Business Manager → Settings → Security Center).

  2. 2

    Under Two-factor authentication, set the requirement to at least Required for admins only (or Required for everyone for maximum security).

  3. 3

    If prompted, each team member will be asked to set up their own 2FA the next time they log in to Business Manager.


3

After Enabling 2FA

Once 2FA is enabled, go back to Ferdy and connect (or reconnect) your Facebook and Instagram accounts. Everything should work smoothly from there.

Tip: If you were previously connected and posts were failing, disconnect your accounts in Ferdy first, then reconnect after enabling 2FA.
Need more help? Contact us at support@ferdy.io